| A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number (800) 252-2412. |
Covid-19 Status
/in COVID-19 VIRUS NEWSJuly 27, 2022
This is to notify you that as of 06/15/22 there has been positive employees at The Healthcare Resort of Plano facility.
Current numbers include: 11 positive staff (10 recovered) and 0 positive residents.
The positive staff have been removed from schedule until designated to return to work per CDC guidelines.
We encourage you to wear a mask while in the facility, screen on the tablet to the left when you enter, then go straight to patient room and straight out when visit is complete.
Thank you – The Healthcare Resort of Plano Management Team
Vaccine Celebration
/in COVID-19 VIRUS NEWS, VideoProtected together! With the recent introduction of the COVID-19 Vaccines, resident and staff covid cases have dropped by over 50%. Our team is honored to do our part in helping to end this year long pandemic.
Updated Information Regarding Visitation
/in COVID-19 VIRUS NEWSUPDATED INFORMATION REGARDING VISITATION
EFFECTIVE MARCH 14, 2020
(*updated information is in red)
Dear Residents, Family and Friends:
On behalf of the entire team, we want to thank you for allowing us to care for you or your loved one. We recognize the high level of trust that you place in us, and we are committed to providing excellent care to those whom we have the privilege to serve. Read more